Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.
Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.
You only need to enter your shipping address at the Checkout page. A Shipping Address is where you wish to get your order delivered. If your Shipping Address is the same as your Billing Address, just fill up the mandatory information required under Billing Details. If your Shipping Address is not the same as your Billing Address, tick the box beside ‘Ship to a different address?’ at the bottom left, and fill up the mandatory information as requested inside a pop out window.
You will be required to use instant funding sources, such as your Debit/Credit Card/e-Wallet, or your PayPal/Bank account. If you don’t have a PayPal account, you can use Visa, MasterCard, American Express cards to make PayPal payments. Here’s how to add a credit or debit card: … At the Checkout page, click Link a card under “Credit and debit cards”. Select your card type and enter the required information. If you have a PayPal account, just click the PayPal button at the Checkout page, and you will be sent to PayPal secured portal. The data that you entered via PayPal is encrypted for extra protection against fraud and identity theft. You can also make payment at the Checkout page using Billplz (bank account), Stripe (Visa & Mastercard) and Alipay (e-Wallet) payment gateway, depending on your Billing Address and Currency selected.
It may take a few moments for the sale transaction to appear in your account. When it does, it will show your Transaction ID, Transaction Date, Merchant Name, Instruction to Merchant, Billing/Shipping Address, Shipping Details, and your product pricing and details.
If your Credit/Debit Card is rejected by PayPal, please use a different Credit/Debit Card. One of the reasons for this rejection may be due to insufficient fund in your Debit Card or may be you have exceeded your Credit Card Limit. If you use your Mastercard and it is rejected, try different card such as Visa card. PayPal has some issues with Mastercard in certain countries in Eastern Europe. Check if your Card company accept small transaction such as $1 payment. Check also the expiration date and billing address associated with your card.
Depending on your shipping address and the location of the warehouse that you selected on the product page, the available shipping methods for your order will be listed on the Checkout page. The list may include one or more of the following shipping methods: 4PX Singapore Post OM Pro, Singapore Post, DHL, EMS, ePacket, SF eParcel, UPS Express Saver, UPS Expedited, Fedex IP, UBI, SF Express, e-EMS, Aramex, USPS, France Express, GES Express, AUSPOST, UPS, Russian Post, DHL e-commerce, J-NET, Fedex IE, Cainiao, Yanwen, SunYou, China Post, Seller Shipping Methods, and many more. You will receive an email notification with a tracking number once your order is shipped out but sometimes due to free shipping tracking is not available.
You will be provided with the available shipping options for each item once you entered your shipping address on the Checkout page. The shipping cost (ranges from RM0.00 – few RMxxx) and the estimated shipping time (ranges from 7 – 45 days, depending on your shipping address) for each shipping methods will also be provided. Standard Shipping usually take 15 – 45 working days, whereas Premium Shipping usually take 7 – 15 working days, excluding 2 – 3 days processing time. Local delivery may take shorter time , 2 – 5 working days. So, if your item is available at the nearest warehouse to your shipping address, order your item from this warehouse for faster delivery. To select your shipping method, just click the radio button next to the shipping method that you most preferred .
You can contact our Support Team using the Facebook Messenger (link can be found at the bottom right corner of your device screen) or email us at [email protected] or submit your comment here Contact Us.
You can place an order even without opening an account with us. However, if you registered as our customer, you can login any time to check your order details, the status of your order including merchant notifications when the status changes, etc.
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