About Us Multi-Vendor e-Commerce Platform For Online Shopping
In this video, I would like to introduce imanika.com especially to those who have never heard about us before.
Our Vision and Mission
- Our vision is to become the most trusted global Multi-Vendor e-Commerce Platform for sellers and buyers to meet, to interact with each other and to make exchanges online.
- Our mission is to provide credible technologies that can make shopping online at our Multi-Vendor e-Commerce Platform safe, secure, easy, effective and enjoyable and make the right connections to the global market.
Our Culture and Core Values
- Our cultures and core values: We respect all living things especially human being regardless of their family background, races and cultures. We value their emotions and wisdom in making the world a better place to live for everyone.
- Our unique details: The motivation to launch the Multi-Vendor e-Commerce Platform first came from the owner’s inspiration to help others who cannot effort to build their own online shop make extra money from selling their products and services online where they can quickly reach the global market within minutes after setting up their online stores using our platform. We do understand that our platform users may come from different backgrounds and cultures, as such, we provide a feature that can translate English language texts into 100 over different languages using a Language Translator.
- Our work culture: Our online stores are open 24 hours a day, 7 days a week.
Our Support Team
Our support teams can respond to any enquiry or request for support within 24 hours (during weekdays) or 48 hours (during the weekend or public holidays). Our customers can channel their request through email, vendor support ticket, members’ built-in messaging system or Live Support Chat. We treat our users’ satisfaction, privacy and information security as highly important.
Our buyers will have complete information about the products and services being sold and the prices charged. To protect our customers’ interests, we do provide sellers’ document validation services, we hold the payment to sellers until their customers acknowledge receipt of the product that they ordered in good condition and we handle disputes between sellers and buyers.